Douro Suites Lusopark

General Data Protection Regulation


Information for Private Customers

As of May 25, 2018, the general regulation on the protection of personal data becomes applicable – Regulation no. 2016/679 of the European Parliament and of the Council, of 27 April 2016, which establishes the rules on the protection, processing and free circulation of personal data of natural persons and which applies directly to all entities that process such data , in any member state of the European Union, namely Portugal. The purpose of this communication is to inform you of the rules applicable to the processing of your personal data, your rights, as well as inform you of how you can manage, directly and simply, the respective consents. Within the scope and for the purposes of the services we provide, Douro Suites, S.A., insofar as it determines the means of treatment and purposes, is the entity responsible for the processing of your personal data and for ensuring the protection of your privacy, acting in compliance with the law and the Regulations.

Entity responsible for processing:

Douro Suites, S.A.
Rua Espargo de Baixo, 1832 4520-107 Espargo, Santa Maria da Feira, Portugal

Data Protection Officer Address:

administracao@dslusopark.com



Our records include data obtained during the contractual relationship that you established with us and following the various interactions carried out with Douro Suites, S.A.
If you want to keep your data and information that Douro Suites, S.A. has registered, you won't have to do anything.
In addition to the situations in which we process data to comply with legal requirements, we process your data for the following purposes:

  • Provision of Services – Whenever necessary, to provide you with our services.
  • Marketing/Commercial Effects – Your personal data, address, profile, are also processed for marketing purposes or disclosure of offers of goods or services by Douro Suites, S.A.

Douro Suites, S.A. will keep your personal data for the period necessary for the provision of the Services, respective billing and compliance with legal obligations.
Your personal data may be communicated to Douro Suites, S.A. service providers, for the purpose of providing services, and to judicial, tax and regulatory authorities, in order to comply with legal requirements.
At any time, you have the right to access your personal data, as well as, within the limits of the contract and the regulation, to change them, oppose their processing, withdraw consent and exercise other rights provided for by law. If you withdraw your consent, this does not compromise the legality of the processing carried out up to that date. You have the right to be notified, under the terms provided for in the regulation, in the event of a breach of your personal data, and may file complaints with the authorities.
We ensure the protection and confidentiality of your personal data. We take the technical and organizational measures necessary to comply with the Regulation, ensuring that the processing of your personal data is lawful, fair, transparent and limited to authorized purposes. We take the measures we deem appropriate to ensure the accuracy, integrity and confidentiality of your personal data, as well as all other rights that you have.

Information for Business Customers

As of May 25, 2018, the General Regulation on the Protection of Personal Data will apply – Regulation No. 2016/679 of the European Parliament and of the Council, of April 27, 2016, which establishes the rules on protection , processing and free circulation of personal data of natural persons and that applies directly to all entities that process such data, in any Member State of the European Union, namely Portugal.
The purpose of this communication is to let you know that, in relation to the processing of personal data, Douro Suites, S.A. complies with the provisions of the data protection legislation in force at all times, namely those arising from the above-mentioned Regulation.
With regard to any personal data of service users, account administrator and representative, as well as whenever a sole proprietor is concerned, namely in terms of the identity and contacts of the data controller, in charge of data protection, apply The provisions of the document “Information for Private Customers” will be followed, with the necessary adaptations.
We ensure the protection and confidentiality of personal data. We take the technical and organizational measures necessary to comply with the Regulation, ensuring that the processing of your personal data is lawful, loyal, transparent and limited to authorized purposes. We take the measures we deem appropriate to ensure the accuracy, integrity and confidentiality of your personal data, as well as all other rights.